FAQ'S

1. Is the Power.Tune Electricity Saver legal to use in Pakistan ?
Yes, it is legal. Any changes to do before the meter reading are considered illegal. Power.Tune Electricity Saver is installed after the meter reading.

2. Will the Power.Tune Electricity Saver unit definitely reduce my electricity bill?
The Power.Tune Electricity Saver unit will definitely reduce your electricity bill. Based on customers' feedback and extensive tests, savings up to 25% have been recorded under normal conditions. The % savings will depend upon the type of load and the consumption. In some cases, savings above 30% have been recorded, especially in shops, offices & Light Industrial.

3. Why are you putting saving up to 25% and not 30%, 40% or even 45% that some other brand of Electricity Saver says?
The % of saving are varies base on the electrical appliances uses. We are putting a realistic figure of up to 25%, although some of our customers are getting above 30% saving.

Some electrical appliances are getting above 50% saving whereas some electrical appliances recorded 5% - 20% saving. Average, most of our customers are getting 10% - 25% saving.

4. Is there any certification to prove that it is safe to use?
Power.Tune Electricity Saver has the most stringent safety, performance and reliability test conducted by international and local approving statutory bodies.

It is technically compliant with the EN61000-6-3, EN61000-3-2, EN61000-3-3 and EN61000-6-1 requirements.

Power.Tune Electricity Saver has CE certification and has gone through the following stringent tests :-

1.      Power Line Conducted Emission Measurement

2.      Radiated Emission Measurement

3.      Harmonic Current Emission Measurement

4.      Voltage Fluctuation and Flicker Measurement

5.      Electrostatic Discharge Test

6.      RF Field Strength Susceptibility Test

7.      Electrical Fast Transient/Burst Immunity Test

8.      Surge Immunity Test

9.      Injected Currents Susceptibility Test

10. Voltage Dips and Interruptions Test

5. Does the Power.Tune Electricity Saver requires any maintenance?
No. Simply plug the Power.Tune Electricity Saver unit on your premises and start saving money.

6. Do I need to make any changes to the electrical wiring?
No. The Power.Tune Electricity Saver is designed as a Plug n Saved device. Simply plug the unit into a 13Amp socket on your premises & it should be plugged into a wall socket, not an extension lead.

7. Which model of Power.Tune Electricity Saver is suitable for my use?
There are 2 models for Power.Tune, Please follow the table below to choose the right model for you:-

Model	TNB Bill/Month	Kwh/Month (Single phase)	3-Phase
*PT-01*	Less than RM300	Less than 1,000Kwh	Install 1 unit at each phase up to 3,000Kwh/month
*PT-02*	Between RM300-RM1,000	1,000Kwh - 2,000Kwh	Install 1 unit at each phase for 3,000Kwh - 6,000Kwh/month --------------------------------------------------------------------- Install 2 units at each phase for 6,000Kwh -10,000Kwh/month

8. How long is the warranty period for the Power.Tune Electricity Saver?
Power.Tune Electricity Saver comes with a 12-month warranty, covering any manufacturing or material defects.

9. What is the Return of Investment (ROI) of buying the Power.Tune Electricity Saver?
Based on our customer feedback and field-testing, the investment on the Power.Tune Electricity Saver can be easily recovered within 6 months. Therefore, you will enjoy additional savings for years to come.

10. Can I leave the Power.Tune Electricity Saver Unit ‘switched-on' continuously?
Yes. The Power.Tune Electricity Saver should be left ' Switched ON ' continuously to achieve the maximum savings. We recommend that the unit should be switched off during long periods of inactivity, for example, when going abroad on holiday, or if the premises are closed for long periods of time.

Please note that the Power.Tune Electricity Saver stores energy up to 3 seconds after it is switched off. Please wait for at least 3 seconds after switching off before un-plug or relocate the Power.Tune Electricity Saver.

11. Can I put 2 units of Power.Tune Electricity Saver for single phase to achieve higher % of saving?
Under normal circumstances, 1 unit is enough.

For model PT-01, 1 unit is enough for monthly usage of below 1000kWH.

For model PT-02, 1 unit is enough for monthly usage up to 2000kWH, however, if it is single phase and the usage is above 2000kWH, you can install another unit of PT-02

Power Saver Units are designed to save you money, extend the life of any piece of equipment in your home that is powered by electricity, and, extraordinarily enough, to do this year after year.

This device operates by adjusting the power factor of the incoming supply into your house/office/shop/factory etc. For it to work optimally, it should be installed as close as possible to the point of entry of your electricity supply. This allows it to detect all loads after the meter and adjust the power factor accordingly. If it is installed too far down the circuit, it will not be able to affect the electricity supply to other appliances ahead of it.

The intelligent technology optimizes the voltage and current demands thus reducing the active power/KwH demands and achieves up to 40% savings on your electric bill.

The capacitors and intelligent digital technology inside each unit will smooth out the electricity that comes into your house and reduce surges and spikes. Your equipment will last longer and work more efficiently.

Power Savers guarantees 15% to 40% on your electric bill. Other companies offer only an 6% savings guarantee.

Power Savers also act as electromagnetic filters, protecting you and your family from harmful invisible effects of electromagnetic waves.

The following tips are helpful in determining why there is no reduction in the cost of the electric bills after installing the device for at least a month.

• Apparent non-reduction of the electric bill after one month of use. This happens when the Utility monthly bills is an estimated bill instead of actual metered bill (certain area)

• For certain equipment / electrical appliances, you may use more often when your business volume increases such as for month of January, your sales volume is 50k, and Feb, your sales volume is 80k, which represent an increases of 0sales of 60%, in this case, you will definitely see your electricity bill increases as well.

• For factory, overtime, extra production lines will definitely shows increase of electricity bill

4. Use more electricity after install Power.Tune (very common). There is before install Power.Tune, air-conditioner only use 4 hours a day, after installed Power.Tune, air-conditioner uses 8 hours a day. This will definitely bring up the electricity consumption.

5. Power.Tune having been installed has been left switched off after the power point has been used for other appliances.

6. Power.Tune has been installed mid way after the reading of the previous bill or just before the next bill and so does not show a reduction when the bill comes. Too short a period to see the difference.

7. Users' electric power usage is not typical or consistent. E g. Periods of heavy electrical usage fluctuating with periods of very low electrical usage. There is no constant pattern of use. This does not mean that the Power.Tune is not working. An accurate way to judge this situation is to compare the actual bills and average them over 3 months to get a pattern of average monthly consumption and compare it with the preceding 3 months before installation of the Power.Tune.

8. The User installs additional equipment after the Power.Tune Device has been installed. This in effect increases the electrical consumption of the premise over and above what the Power.Tune was originally designed for.

9. User does not install the recommended number of units of Power.Tune calculated according to their monthly consumption, either due to lack of available power points or installation of additional power-consuming appliances. The Power.Tune is stretched to its limits and cannot perform efficiently. Each unit of the PT-02 can handle a monthly maximum load not exceeding 2000 KWH x 3 phase (6000KWH) and if a household's electrical load exceeds it, 2 units should be installed per phase or else the results will not show a reduction in power consumed as the device is overworked. E g. instead of installing 2 units recommended per phase, (2 for each phase), Owner only installs one unit in each of the 3 phase. Example, a customer merely installs 1 unit in a 3 phase wired building. The Power.Tune does not cover the other 2 phases; hence the Power.Tune does not seem to give good results.

10. The same situation applies to a premise with 3 phase electrical wiring system. There are insufficient power points to install the recommended number of Power.Tune to optimize the savings (i.e. install a lesser quantity than the recommended units).

11. Savings will be substantial on appliances with inductive loads (motor-related appliances like Air-Conditioner, Freezers, fridge, Fans etc). Savings will be less on heating elements however will prolong the lifespan of the appliances

12. The conditions of the household appliances also affect the performances of the Power.Tune. Well-maintained appliances certainly cost less to operate (energy efficient) and if after installation of the device, owners neglect to continue maintaining the appliances (Such as Air-conditioner, servicing the filters, condensers, heat exchangers at the due intervals), this will make the electrical appliances work harder, hence increasing your electrical bill.

13. Ambient temperature also has an effect on the performance of the device. On hotter days, the air conditioner will use more energy to cool the rooms and so the device while reducing the cost of the bills will have to work on higher parameters of ambient temperatures and extra load. This will tend to give an "apparent" indication that the device does not work